Frequently Asked Questions about the DirectMail.com National Do Not Mail List

1. How do I register with DirectMail.com's National Do Not Mail List for Free?

You may click on this link to register

2.  You’re a direct mail company, so why would you want to help stop people from getting direct mail?

Direct mail is a very expensive marketing medium.  Our firm, and the clients we serve, do not want to send mail to people who do not want to receive it.  That is why we have structured the National Do Not Mail List to allow people to tell mailers not to send them the kind of mail they don’t want – and also to send them the kind of mail they do want.

3.  How does DirectMail.com's National Do Not Mail List work?

We create lists of people who tell us they do not want to receive direct mail and supply that list to mass mailers so they can check that list against the mailing lists they use and take out the names that appear on both lists.  Also, when you indicate that you want to receive certain types of direct mail offers, we supply that list to merchants and organizations who make those types of offers so they can add those names to the mailing lists that they use.

4.  I’ve already put my name on the National Do Not Call List for telemarketers.  Is this the same list?

No.  The National Do Not Call List is a government service and is available only to those who use telemarketing to sell their products and services.  There is no government list for those who do not want to receive direct mail.  DirectMail.com is a private firm that is filling that vacuum with the National Do Not Mail List and it is not federally operated.

5.  Will you add my name to other lists when I sign up?

6.  Do you guarantee I will not receive any direct mail once I sign up?

We make our National Do Not Mail List available to mailing list owners and users for the sole purpose of removing your name from their lists at their own discretion – we, nor anyone else, cannot force them to do so (although we cannot imagine why any company would not want to take advantage of this service for removing any individuals who do not want to receive their offerings from their lists!) We cannot guarantee that you will not receive any mail addressed to “Occupant” or “Resident.” We also cannot guarantee that you will not receive any mail sent to your place of business. Removal of your name from lists cannot be immediate, it may take several weeks or a few months for you to be removed from the vast majority of mailing lists due to seasonal marketing patterns that are employed by most mass mailers.

7.  How can you provide this extensive service at no charge?

We’ll more than make up the cost of providing this service by eliminating the names of those who do not want to receive our mailings or those of our clients, as well as adding names of those who do want to receive specific offerings to the appropriate mailing lists.

8.  Why can’t I just sign up right now, instead of having to respond to you again by email?

To protect yourself against fraud, which is a large and growing problem in today’s online world.  We want to make absolutely sure that your information is not bogus, submitted by a third party, and that our secure site and email verification system protects you.  Responding to the verification email you will receive will require you to only check your information for accuracy and then hitting the send button, which should take only a minute or two.

9.  How can I be sure I can trust you?
Because we have been responsible direct mailers for almost 40 years.  No direct mail company could survive for even a small fraction of that time period without providing honest and reliable service to its customers and clients. 

10.  Why don’t you just be honest and use the term “junk mail?”

Because we truly feel that an enticing direct mail offer, pleasing presented and sent only to people who have previously shown an interest in the product or service it provides is never junk.  When you receive a piece of direct mail that involves something in which you are already interested, you are more than likely to at least give it a quick examination.  Then, if the mailing does its job, and offers an air-tight an honest guarantee, you just might place an order.  Junk mail is only the stuff that doesn’t meet all these criteria – and is something we do everything possible to steer away from.

DirectMail.com views this as a continued free public service unless or until the federal government decides to implement a program for mass mailings that is similar to the National Do Not Call List.

Click Here to Register with DirectMail.com's National Do Not Mail List, for Free