Geoselector FAQ

Q: What is GeoSelector?

A: GeoSelector is the newest way to build your mailing list online, making data
selection more precise than ever before. This link contains more information
about the capabilities of the GeoSelector product.

Q: How do I get started ordering a mailing list?

A: Follow this link to start the order process. Choose a list type you wish
to purchase and a method for choosing it. We recommend the interactive
map to get the full experience. Then follow the directions to order your list.
If you need help, there is a flash video tutorial you can watch to get started.

Q: Are your lists CASS Certified?

A: Yes all of our mailing lists are CASS Certified, and DPV Processed.

Q: What format is the data is that I will receive?

A: Files purchased from GeoSelector are provided in a standard comma delimited format,
which can be easily opened in many applications including Microsoft Excel. We also include an optionally requested PDF file which allows you to print your data directly onto Avery label sheets. These files are enclosed in a standard zip file which is downloadable from our website.

Q: How accurate is your data? How Often do you scrub/clean it?

A: We update our data monthly, and our data is run through DPV (Delivery Point Validation) every month. We also perform NCOALink processing on our consumer and business files on a quarterly basis.

Q: How long will it take to get my list after I place my order?

A: For most orders, it can be available in just a few minutes. You will
receive an email when your order is ready. If your order requires further
review, it may take up to 24 hours to process.

Q: How do I pay for my order?

A: You may pay by most major credit cards, (Visa, Mastercard, American Express, Discover). We also accept these same cards through Google Checkout as a preferred payment option.

Q: What information do I get on my file if I purchase?

A: That depends on the type of list your are purchasing. See below

Consumer Lists - You will receive the full name and address of the primary household member.

Business Lists - You will receive the business name, contact name, mailing address, plus telephone number of the business.

New Mover Lists - You will receive the full name and address of the primary household member.

New business lists - You will recieve the business name, mailing address, plus telephone number of the business.

New homeowner lists - You will receive the full name and address of the primary household member.

Q: How much do your mailing lists cost?

A: Pricing varies based on the list type chosen, the quantity of names, and demographics selected. Your price will be computed in real time and displayed during the list selection process.

Q: What is your minimum order?

A: Our minimum order is only $24.95 for GeoSelector mailing lists selected online by the user. Additional higher minimums apply for custom orders created by the customer service department.

Q: How do I print my mailing list?

A: You can use the comma delimited file to perform a mail merge using popular desktop
software such as Microsoft Word. You may also use the free PDF file to print your list order directly onto avery label sheets. (You may purchase the label sheets at your local office supply store or retailer). To receive the PDF file you must specify the label sheet type and font when ordering. We will also print labels and ship them to you for an additional fee determined at checkout.

Q: Do I need to run my multi-use list through NCOA?

A: Yes, you are responsible for running your multi-list use list through a certified NCOA provider if you wish to use it past a 30-day period. Our lists are provided within NCOA compliance at the time of purchase, however you are responsible for any ongoing NCOA processing to keep the list within compliance past the 30 day period.